Contact
We'd love to hear from you. 💜
Whether you have a question about your order, need help with your strips, or just want to share your results — our team is here and genuinely happy to help. There's always a real person on the other side of your message.
📧 Reach Us by Email
The fastest way to get in touch is by emailing us directly:
We typically respond within 24 hours, Monday through Friday. If you reach out over the weekend, you'll hear back from us first thing Monday morning.
🕐 Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
We're closed on weekends and U.S. public holidays, but we'll always get back to you as soon as we're back at our desks.
📋 What to Include in Your Message
To help us assist you as quickly as possible, please include the following when you write to us:
- Your full name and the email address used for your order
- Your order number (you can find it in your confirmation email)
- A brief description of your question or concern
Or Fill Out the Form Below 👇
Prefer to send your message directly from this page? Use the contact form below — it goes straight to our support team and we'll get back to you just as quickly.